Our professional rules may be accessed at www.sra.org.uk/solicitors/code-of-conduct.page

Jeffrey Green Russell is a ‘recognised body’ as defined in the Solicitors Code of Conduct 2007 and is regulated by the Solicitors Regulation Authority in England and Wales with number 00050149.  The partners in Jeffrey Green Russell are solicitors authorised to practise in England & Wales and are regulated by the Solicitors Regulation Authority.

The Legal Ombudsman is an independent organisation with powers to resolve complaints about legal services when issues have not been resolved between a client and their lawyer.  The Legal Ombudsman’s contact details are as follows: PO Box 15870, Birmingham B30 9EB (postal address); 0300 555 0333 (telephone); enquiries@legalombudsman.org.uk (email); www.legalombudsman.org.uk (website).  Clients of the firm are entitled to a copy of our complaints procedure on request.  Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint. 

We maintain compulsory professional indemnity insurance of a minimum of £2 million, each and every claim. The name of our primary layer insurer for the current policy period (1 October 2010 to 30 September 2011) is Zurich Insurance plc. The contact details for the insurer are Zurich Insurance plc The Zurich Centre, 3000 Parkway, Whiteley, Fareham, Hampshire PO15 7JZ. Our policy number is 8002835. Details of the minimum terms for the compulsory insurance, including territorial coverage, can be found at www.sra.org.uk/solicitors/code-of-conduct/professional-indemnity/minimum-terms-conditions.page 

VAT registration number GB 239 7797 96